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Conflict Resolution
Conflict Resolution
By Rinatta Paries
Published November 2001
Conflict by nature is difficult. And yet
conflict is a normal, natural aspect of
any relationship. In fact, conflict handled
well is healthy and can improve, even add
to a relationship, leaving both of you feeling
heard and understood. It is only when people
handle conflict poorly that the relationship
gets in trouble. How you handle conflict
and what you do with the information learned
during the conflict is directly related
to the overall quality of your relationships.
If you approach conflict by becoming defensive,
not listening, or intentionally inflicting
hurt upon your partner, the conflict will
go unresolved. Nor will you be supporting
your relationship. Rather, you will be creating
more conflict and resentment.
A much more productive and healing way to
handle conflict is to communicate, listen
to and hear one another. One powerful way
to do this is through what I call "recreating."
By this I mean actively listening and verbally
reenacting each other's emotional experience.
This way you communicate to each other that
there is a deep understanding of how both
of you are being affected. In the process,
you create more closeness and trust in the
relationship.
- Listen to what your partner is saying.
Do not think about other things as he/she
is speaking. Focus on how your partner
must be feeling or has felt throughout
this conflict between you.
- Do not interrupt or defend yourself.
Whether the event is your fault or not
isn't the point at the moment. What matters
is that your partner is in pain and needs
your full attention.
- When your partner is done speaking,
"recreate" his/her thoughts and feelings.
Verbally reenact your partner's experience
as you understand it. Verbalize what you
are sensing behind the words. Verbalize
what it must feel like to be in the position
your partner finds him/herself in. This
is not an admission that you have done
something wrong. It is simply a way to
recognize and validate your partner's
feelings.
- Continue to "recreate" until the anger
or pain subsides and tears or a smile
appear.
When someone is listened to in this way,
anger and pain diminish without returning
later as resentment. Tears or a smile
are a signal that you have been successful
at recreating.
- Go though the above steps as many times
as needed until your partner feels complete.
Sometimes additional anger or pain will
come up in the process. Let your partner,
not you, decide when the process is over.
- Now it's your turn.
Ask your partner if it would be ok if
you shared how you feel and if you could
also be "recreated".
- Now that you are no longer in conflict,
talk about what happened.
Discuss the facts of the event. Create
a way that the situation can be handled
differently next time.
Do the above steps seem difficult, if
not impossible? This process indeed takes
a tremendous amount of patience, self-control
and compassion. But the rewards are well
worth the effort. By addressing conflict
in a mature, empathetic way as these steps
have outlined, you will unquestionably
create a secure environment for your relationship
to grow and blossom.
Your Relationship Coach,
Rinatta Paries
| (c) Rinatta Paries, 1998-2002 |
This article was
originally published by Rinatta Paries in the Relationship Coach Newsletter,
one of many relationship resources found at www.WhatItTakes.com.
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